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Time is precious and patients really appreciate reminders, whether for an appointment or to inform them it’s time for an important checkup. But routine phone calls overload office staff and take valuable time away from patient care in the office. Friendly and interactive, ReminderPro handles your routine patient communications effectively and conveniently. - Prevent Appointment No-Shows - Missed appointments disrupt your schedule and cost thousands of dollars each year. Patients who receive a telephone reminder are far more likely to make their appointment or notify you if they need to reschedule, allowing you to schedule other patients. ReminderPro calls patients with friendly appointment reminders and important information. Patients appreciate the service, and you will appreciate the control over your daily schedule.
- Provide Consistent Communication - ReminderPro handles routine calls with consistency and diligence. By keeping track of calls that are busy or unanswered, ReminderPro ensures that no one forgets to try back later. ReminderPro works after hours when more people are home to receive your call. Additionally, ReminderPro doesn’t get distracted by other tasks, so you can rest assured that all your calls are made. Plus, instant detailed reports give you a valuable audit trail of patient contact.
- Ease Staff Overload - Reaching patients during business hours is not an easy task. Calling during the day ties up phone lines and is often interrupted. Messages left for patients at work may get misdirected or forgotten. Sending postcards is expensive and far less effective than phone calls. ReminderPro takes only minutes to activate, wakes up automatically when it’s time to call (even over weekends) and tries back until everyone is contacted or the call session is over
- Improve Patient Care - Patients expect prompt, personal attention while they are in the office. With ReminderPro handling your routine calls, you’ll have more quality time to offer your patients. With control over your schedule, patients will spend less time waiting and more time with their healthcare providers. People appreciate timely reminders about important health checkups and follow-up appointments. ReminderPro’s friendly, interactive communications show patients that you care about them.
- How does ReminderPro recover lost revenue?
- Reduces appointment no-shows by up to 100%
- Replaces expensive mailed reminders with a more effective, environmentally-friendly alternative
- Keeps patients coming back for important services such as checkups, health screenings, lab tests and follow-up appointments
- Provides a full-time assistant to your office staff without overtime or payroll tax expenses
- How does ReminderPro ease staff overload?
- Schedules reminder calls in just a few minutes a day
- Calls tirelessly during or after office hours, including weekends for more effective control of Monday’s schedule
- Tracks busy signals and unanswered calls, and tries back until your message is delivered
- Prevents staff from getting caught up in time-consuming conversations with talkative patients
- Sends daily reports to a printer, fax, file or email automatically
- How does ReminderPro improve patient care?
- Frees up phone lines during office hours so patients get through more easily
- Gives staff more quality time to attend to patients in the office
- Assists with preventive care efforts by reminding patients when important healthcare services are due
- Delivers medication reminders, “elder check” calls, health & safety alerts and any number of other important messages
- Allows patients to access additional information as needed, such as directions to your office, description of your services, health news and more
- Includes automatic call-blocking for those who have privacy concerns or a disability
- What makes ReminderPro the premiere solution for patient communication?
- Seamless, natural-sounding messages
- Advance call scheduling
- Phone survey capability included - create both simple and branching phone surveys
- Flexible answering machine options such as alternate messages just for answering machines
- Up to 10 custom response options for each message including voice messaging and transfer to live person
- Personalized messages using ReminderPro’s prerecorded library of names, text-to-speech, or names recorded in your own voice
- Automatically combines multiple calls to the same household
- Handles unlimited messages, providers and languages
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ReminderPro 
