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LabRetriever provides your patients with confidential lab test results 24 hours a day, 7 days a week! Patients call in at their convenience and listen to lab test results and follow-up instructions. By handling routine calls, LabRetriever reduces time-consuming telephone interruptions, and physicians and staff have more time to provide for patients in the office. Although LabRetriever is commonly used to provide lab results, many practices refer to it as a patient communication center. Anything that needs to be relayed to the patient such as referrals can be entered into LabRetriever and retrieved by the patient. You could even leave other employees messages to be retrieved after hours or on days off. - Eases Staff Overload - By fielding routine lab results or referral inquiries from patients, LabRetriever gives providers and staff more quality time for patients in the office. LabRetriever helps keep your main office phone lines free so patients can get through when they need to.
- Convenient for Patients - Patients should not have to wait for routine lab test results once they are in. Handling even a single lab results call can be extremely time-consuming. With LabRetriever, providers or staff can assign patients the appropriate lab results messages as soon as results are available. It takes only seconds to do from any telephone or at the computer. Then patients can call in at their convenience and listen to their messages as often as they like.
- Personal and Confidential - Both standard and custom messages are recorded in the voice of provider or staff, giving patients the personal touch. Unique Personal Identification Numbers (PINs) ensure that communication between provider and patient remain confidential.
- Flexible and Educational - LabRetriever delivers more than just lab results. Your messages can include important follow-up instructions and related health information. And if certain sensitive results require a personal consultation with the provider, LabRetriever can field the call with a message letting the patient know that the doctor will be calling personally.
- Detailed Archived Reports - LabRetriever logs the date and time messages are entered as well as when they are retrieved by patients. Reports can be printed to a standard office printer and you can use LabRetriever's optional label printer to print patient chart labels. All retrieval reports are automatically archived based on the schedule you designate and are stored permanently for later reference.
Patient Interaction - An unlimited message library of routine lab test results, follow-up instructions and custom messages equals unparalleled patient communication
- Patient Information Cards provide LabRetriever's phone number, patient PIN and an easy reference guide detailing the patient's touch-tone options
- Expandable 4-line system means convenient round-the-clock patient and staff access 7 days a week
Patients benefit from the convenience and privacy of a confidential hotline for their lab test results
Daily Operation - Assigns messages to patients quickly and securely with the click of a mouse or by dialing in from any telephone
Provides a variety of full page and label-sized reports, including chart labels for patient records - Completely configured and tested turn-key system and Priority Toll-Free Customer Support help ensure a smooth system implementation
- LabRetriever's friendly User's Manual includes step-by-step instructions for system setup and daily use
Offers helpful information forms so you can organize your providers and message library before you begin
Includes What's This? help at almost every screen. Simply right-click on most fields, buttons or options for instant help. You can even add your own notes to each help description
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LabRetriever 
