Testimonials
SuiteMed has provided the structure and organization needed for efficient practice of internal medicine. It has streamlined my office operation from reception, to visit notes, to billing and collection. The charts are better organized and access to test reports is immediate. It has clearly reduced the labor needed for filing (the equivalent of a part-time position in my office). It gives me peace of mind knowing that I have completed most of my tasks at the end of each day. My patients seem more satisfied with the timely communication of test results and prompt refilling of their medications using the system. SuiteMed has provided wonderful technical support for the installation and maintenance of the system in my office. SuiteMed has enabled me to improve the delivery of care and to run my office better.
Dr. Harry Li, Internal Medicine, Columbia, MD
We have a busy Internal Medicine practice and looked at many EMR’s prior to choosing SuiteMed. We found SuiteMed to be one of the most, if not the most, comprehensive in terms of its breadth and depth of its functionality. Our entire practice runs off of SuiteMed and it has allowed us to completely automate and convert to electronic format all of our office processes. In particular, our office has been impacted by the outstanding document management system/fax server, prescription handling and EMR. The document management system/fax server is excellent and has allowed us to convert all incoming correspondence, such as consults, reports and patient results, to electronic format and organize them in customizable categories. This has substantially improved our practices efficiency as our staff no longer needs to file piles of paper. At the same time all of these correspondences are easily available to all of our staff without having to pull a chart. SuiteMed EMR is one of the most comprehensive that we have found and provides for complete customization of visit notes. Along with its ability to change templates on “the fly” and various “Link with” capabilities in the SuiteMed EMR allows us to rapidly document visit notes, provide patient materials and follow-up, and generate proper billing charges. Overall I think that SuiteMed is an excellent software package that has been getting better over the two years that we have been using it. It has allowed our office to significantly improve its efficiency and allowed us to properly document our patient encounters and follow-up. Keep up the good work!
Prashant N. Pandya, MD
Since installing SuiteMed, our cash flow has increased over 40%, our AR is easier to manage with a billing module which allows us to follow-up, re-bill and re-print claims with a single click. I’ve saved more than $60,000 in dictation fees a year. Using SuiteMed, we’ve been more successful than ever before.
Steven Gest, M.D., Owner, Emeryville Occupational Medical Center, Emeryville, CA
It’s great to have a system customized to meet our needs. [Our previous software] could never do what SuiteMed does. What I really like is that it saves us time through better organization. I also like the environment of accountability that it creates among staff members because our actions are recorded in the system.
Doris Gee, Physician Assistant
“It is a given that Fox Meadows Software Provides great Electronic Medical Record solutions, but the best experience I had with this company was the support. They are always available and answer the telephone with a live operator. This is very difficult to find these days. No system comes without issues or questions and when you have one Fox Meadows is always there to help.”
M R Solomon, DPM
I have been using EMR since 2003 but when I was really looking to go paperless I chose the SuiteMed program, because of the different features they included to get a physician closer to that goal. Because I was familiar with EMR I knew exactly what I wanted and SuiteMed worked with me to customize the software with templates specific to pediatrics. One of my preferred features is the interface with the state immunization registry followed by the document management as a close second. I also like the different reports we can easily pull. If you really want to go paperless and be compliant with the different guidelines SuiteMed is the one for you.
Dr. Regine Bataille, Boynton Beach, Florida
My bad-debt write-offs have been reduced over 90%. Pre-SuiteMed, we had an average of $80,000 per month outstanding in charges waiting for referral. Since implementation of SuiteMed we now regularly maintain no more than $400 per month. The software more than paid for itself in the first two months since we started using SuiteMed. We have been able to double the volume of business in our practice without adding additional staff since we started using SuiteMed! The time from service to billing is also reduced for our practice so we are able to collect receipts from insurance companies at a faster rate.
Julie Ziehm, Billing Manager, Flint, MI
I think the support is the most appreciated part of SuiteMed. The templates are very good and our revenue cycles have improved. We’re getting more money in and having more success collecting our claims. The integration, shot records and templates are also very well designed.
Dr. Sandeep Gupta, North Texas Allergy & Asthma Associates.
The most prominent complaints from patients were the wait times; when we made the move from (Previous System) to SuiteMed, our wait times decreased significantly from 40–60 minutes to less than 16 minutes.
Denise LeNoir, Nurse Practitioner
[Our previous software] was always a quagmire. Getting support was difficult and, as a physician, I never felt that I had any control over my practice’s dynamics. SuiteMed allows me to review physician and patient activity from anywhere and stay on top of management issues. The reports that are instantaneously available to me are very helpful for reallocating resources to meet the needs of various aspects of my practice. I feel more in control with SuiteMed.
Dr. Michael LeNoir, M.D., Physician and Practice Owner
SuiteMed is much easier to use. I had worked with [our previous software] for seven months and still felt uncomfortable. After I had been using SuiteMed for only a month, I felt more comfortable than I ever did with [our previous software].”
Kendra Hearne, Medical Assistant
SuiteMed really speeds up the check-in process. I like being able to handle multiple tasks like faxing and processing prescriptions from my desk without having to run around. The system’s multiple options make me feel like I can run the whole office without having to leave my desk, and I definitely have less paperwork to do.”
Asmara Puckett, Front Office
Using our old software was like driving a car 100 miles per hour blindfolded. As an Office Manager I couldn’t get in there and readily access data and do any kind of analysis. I used to think of new ways to look at data and wonder if our old software could do it. I sleep well at night because with SuiteMed I know it’s possible.”
Jeff McGee, Office Manager
